What is City touch digital banking by The City Bank Limited?

City Bank is one of the oldest private Commercial Banks in Bangladesh brings to the customer the simplest way to handle banking by introducing City touch Digital Banking app. To make banking easier, faster, more secure and convenient for the client.

City Touch digital banking app is a pivotal step for The City Bank Limited. This app brings together all the conveniences of branch banking to the screen of your hand. Now you can shop from leading retailers (Local & International), buy air tickets, pay bills of mobile phone, credit cards & schools; transfer funds and so on.

This banking app thus has not just made the existing customers more committed to City Bank’s banking system, it has also driven many new customers to migrate their accounts to City Bank only because of the app’s easy access and superb performance.

Read Also: City Bank Bike Loan; Features & Required Informations.

Features offered by the City touch digital banking app:

  1. You can transfer money from your City Bank account to bKash using City touch absolutely free of charge. 
  2. Use City touch to open DPS and FD accounts without visiting the branch and also have the facility to Avail up to 90% loan facility against your FD and DPS account.
  3. You can request for Pay order without visiting the branch, which will be ready on the next working day.
  4. You can save your precious time by Placing Positive Pay instruction when you give somebody an issued cheque.
  5. Money can be sent or receive through e-mail to anyone even if the beneficiary does not have a City Bank account. The beneficiary can deposit in any preferred bank account.
  6. You can send money to anyone with “Cash by code” instantly. A beneficiary can withdraw money from all City ATMs across the country
  7. Real-time online registration.
  8. Personalization, customization and transaction security check by customers.
  9. Account Statement can be printed in the form of short & for a particular period.
  10.  Instant bill payments such as tuition fees, mobile phone bills, insurance premium, club payments, internet bill payments etc. through the app.
  11.  Services Cheque book requests, stop cheques, activation or blocking cards and Card PIN changing through the app.
  12.  You can log on to your City Touch through PIN or Password.
  13.  Bill payment for any Visa, Master or Amex credit cards can be issued in Bangladesh through the app.
  14.  Experience best-in-class Digital Banking services of City touch right from 350 City ATMs across the country. 
  15.  Now Air tickets can be purchased from top airlines like Novo Air, Regent Airways and US Bangla directly through City touch.
  16.  Transferring money to VISA debit cards for enlisted banks.

Except all these amazing features still there are few Improvement Scopes for this application, which are:

  1. The app may even be faster.
  2. To show recent transaction history time a little less.

App download link:


1. Is there any charge to transfer money from the City Bank account to Bkash by City touch app?

Transfer money from your City Bank account to bKash using City touch absolutely free of charge.

2. Can anyone open a DPS or FD Account through City Touch without visiting the Branch?

One can open  DPS and FD accounts without visiting the branch through City Touch.

3. Is it possible to transfer money to other A/C other than City Bank?

Fund transfer can be done to anyone’s Account other than City Bank which is already added as a payee through BEFTN, RTGS, and NPSB.

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